Standard charges (in U.S. dollars) for damaged equipment
This information is a guideline and is for reference only. Prices and charges are subject to change without notice due to fluctuations in parts prices and availability.
|
| Damage |
Description |
Current Charge (USD) |
| System board |
Error indicating system failure |
$200-$600 |
| Hard drive |
Missing, damaged, nonfunctioning drive or drive is smaller than model specification |
$150-$250 |
| Memory |
Missing, damaged, nonfunctioning memory, or memory is less than, or not compatible with system configuration |
$100-$200 |
| Case (plastics) |
Cracks found in case, including but not limited to, cracks in lid, base, keyboard frame, greater than 1/8 inch |
Desktop $100
Notebook $200 |
| Display and LCD |
Display or LCD returned with scratches, cracks or screen discoloration |
$100-$700 |
| Damaged monitor |
Monitor will not power on, or does not display picture, or is physically cracked, shattered, or missing signal cable |
Fair Market Value
Purchase Price |
| Burnt screen |
Lines or characters burnt onto screen |
Fair Market Value Purchase Price |
| Diagnostic failure |
Hardware failure error (I.e. video, I/O errors) |
$50-$100 |
| Battery |
Missing |
$80-$190 |
| CD-Rom/DVD |
Missing or damaged CD-Rom/DVD drive |
$150-$200 |
| Floppy drive |
Missing or damaged floppy |
$50-$100 |
| AC adapter |
Missing or damaged AC Adapter |
$50 |
| Bezel/doors |
Missing Laptop Bay Doors |
$5 |
| PCMCIA Adapter cards |
Missing damaged or nonfunctioning cards (I.e. modem, network cards) |
$50-$100 |
| PCMCIA Connectors |
Missing connectors (dongles) |
$30 |
| Monitor bases |
Missing or damaged swivel bases |
$15-$30 |
| Docking station |
Missing keys, damaged plastics |
$125 or Fair Market Value Purchase Price |
| PC Keyboards |
Missing keyboards |
$25 |
| PC Mouse |
Missing mouse |
$5 |
| Power cords |
Missing power cords |
$8 |
| Damage |
Description |
Current Charge |
AC Adapter
|
Missing or defective AC Adapter
|
|
Battery
|
Missing or defective Battery
|
|
Bios Password
|
Non-Removable
|
|
CPU
|
Missing or defective
|
Desktop $100
Laptop $200
Workstation $100 |
|
Does not power up
|
Does not power up Desktop, Laptop, Workstation, Monitor LCD, Monitor CRT
|
|
Excessive Physical Damage
|
Excessive physical damaged Desktop, Laptop, Workstation, Monitor LCD, Monitor CRT
|
|
Hard Disk Drive
|
Missing, defective, nonfunctioning drive or drive is smaller than model specification
|
Desktop $1.00 per GB
Laptop $1.00 per GB
Workstation $1.00 per GB |
|
Memory
|
Missing, defective, nonfunctioning memory, or memory is less than, or not compatible with system configuration
|
Desktop 10 cents per MB
Laptop 10 cents per MB
Workstation 10 cents per MB |
|
Motherboard
|
Missing or defective
|
Desktop $150
Laptop $250
Workstation $150 |
|
Optical Drive
|
Missing or defective
|
Desktop $ 50
Laptop $ 50
Workstation $ 50 |
|
|
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|
Printable version
