Proper labelling and return authorisation information
Many equipment return issues arise because of improperly identified or unexpected returned assets. If the equipment is shipped in "blind" (without notifying HP Financial Services of its return, or returning the equipment without the proper return authorisation information), billing will continue on the assets. To prevent these problems, carefully identify each returned asset with the following information on the freight bill of loading or parcel shipment label:
- HP Financial Services return address
- HP Financial Services Return Authorisation number
- HP Financial Services contact person
- Your company name
- Your Lease Schedule number
View and print our ready-to-use return mailing label for your convenience. Simply attach it to the package when returning an item.
Remember, you must notify HP Financial Services in writing each time you make a separate decision to return equipment. We will provide you with a unique Return Authorisation number for the individual return.
Let HP Financial Services pack and ship for you
If you prefer, leave the shipping to HP Financial Services. Our logistics experts can pack and ship your equipment safely and economically. For more information about our safe and economic packing and shipping services, call your Portfolio Specialist or contact us.
|
Printable version
