Leasing extends budget
SS+D's leases are with HP Financial Services. "We decided on a
three-year lease and upgrade plan to manage the lifecycle of our
equipment. HP Financial Services was fabulous in getting us the
information we needed to keep our latest refresh project on schedule,"
SS+D partners like the budget predictability that leasing affords them,
Clayton says. "The partners don't want to see $50,000 hits to their budget
every year or two."
Clayton likes leasing because it provides for continuous technology upgrades.
"In addition to creating budget 'blips,' conventional computer hardware
replacement tends to be more reactive, almost too late and past a
product's useful life." With leasing, Clayton can trade up to new equipment
when it's needed. That feature helped SS+D obtain HP scanners that were
better suited to its needs. Clayton also likes the flexibility to add non-HP
hardware to a lease.
"From the business side, the selection of HP simplifies the contracting process,
simplifies the accounting process, provides consistency among our computer
products and minimizes headaches all around," states Penny Wolff, firm
As part of SS+D's refresh, Clayton sent RFPs to six firms.
When the choice was narrowed to two, HP got the nod
for three reasons, says Clayton: printers, people and HP's
desire to be SS+D's business partner.
"We simply didn't want to risk moving off the HP printer
line, and we had no reason to want to switch," he says.
"Also, because of all the document formatting, changing
printers just didn't make sense.
"We've also gotten great support from HP people.
They've done everything possible to enable me to take my
focus off the hardware. They sell me the right hardware
and provide information on product development that fits
what we need. I couldn't ask for better support than what
Lisa Pfeifer, Steve Kandrach and Frank Welch have provided. Buying directly from HP has been extremely easy, and dealing with HP Financial Services has always been
"Making a hardware purchase is not just about the
dollar," Clayton says. "We also look at customer service,
attention and responsiveness. We want our business
partners to be fully committed to us. With HP, I feel like
I'm the only client."
Clayton believes the firm's total cost of ownership will be
less with HP than it would have been with firms that had
slightly lower hardware prices. Case in point: using HP
Insight Manager software to proactively manage hardware
is saving the firm money by avoiding downtime.
"We monitor network card activity and alarms for hard
drives, memory and processors," Clayton says.
Clayton also is confident he'll get the right equipment
from HP. "Our previous PC supplier sold me consumer
laptops when we really should have had commercial
hardware. When we started having problems, they were
unable to help us. I don't think that will happen with HP.
"With HP's help, we're matching the equipment to how
people want to work, not necessarily how they've worked
in the past. The result is a morale pick-up. People
recognize that they're not just getting new equipment —
they're getting equipment that helps them do their jobs
At a glance
Company: Sebaly Shillito + Dyer, A Legal Professional Association
Location: Dayton, Ohio
Primary business: Sebaly Shillito + Dyer (SS+D) is a 25-attorney law firm
specializing in corporate law, business litigation, probate law and estate
For more information on how working with HP can benefit you,
contact your local HP service representative, or visit us through
the Internet at our world web address: http://www.hp.com