Use this information about proper labeling and return authorization to get your equipment returns processed quickly.
Many equipment return issues arise because of improperly identified or unexpected returned assets. If the equipment is shipped in “blind” (without notifying HP Financial Services of its return, or returning the equipment without the proper return authorization information), billing will continue on the assets. To prevent these issues, identify each returned asset with the following information on the freight bill of lading or parcel shipment label:
- HP Financial Services Return Address
- HP Financial Services Return Authorization Number
- HP Financial Services Contact Person
- Your Company Name
- Your Lease Schedule Number
Remember, you must notify HP Financial Services in writing each time you make a separate decision to return equipment, so we can provide you with a unique Return Authorization number.
Let HP Financial Services pack and ship for you.
If you prefer, you can leave the shipping to HP Financial Services. Our logistics experts can pack and ship your equipment safely and economically. For more information about our safe and economic packing and shipping services, call 1-888-215-8868 opt #4.