End of Lease Process

Large bulk returns

• Large quantities from the same location
• Consolidated on skids for loading on trucks
• Each pallet must be properly labeled
• Boxes are not required

Item	Feature	Instruction
Monitors	14” or 15”	Stacked up to 3 layers, only Each monitor individually wrapped in a plastic bag Place monitors face down on two layers of bubble wrap to minimize risk of scratching Layers are separated by a piece of corrugated material  Video Cables and Swivel Bases must be returned with monitors Video cable wrapped around base Pallet load to be plastic shrink-wrapped and strapped Each pallet labeled with HP Return PO# & Lease Schedule #
Monitors	17” or 21”	Follow instructions listed above for the 14” or 15” monitors, except: 17” or 21” monitors can only be stacked up to 2 layers
Desktops PC's	NW Equipment (Routers, Hubs)	Stacked up to 5 layers, only Cables, keyboards, mouse, etc. packed in separate boxes Layers are separated by cardboard and bubble-wrap PC units and NW equipment must not overhang the pallet Pallet load to be plastic shrink-wrapped Each pallet labeled with HP Return PO# & Lease Schedule #
Notebook PC's		Each notebook will be individually packed in a box reasonably fitted to the unit Packed boxes stacked up to 5 layers only If sent back on a skid, no more then 5 layers high. Layers are separated by cardboard and large bubble-wrap If sent back in bags, no more then 6 layers high. Layers are separated by cardboard and large bubble-wrap. Pallet load to be shrink-wrapped Each pallet labeled with HP Return PO# and Lease Schedule #
Laser printers		Pallet load to be shrink-wrapped Each pallet labeled with HP Return PO# & Lease Schedule # Remove toner from printer Each printer individually bubble-wrapped Stacked up to 2 layers for smaller printer and 1 high for larger printers Units must not overhang the pallet Layers are separated by cardboard or bubble-wrap Paper trays, etc. should be packed in separate boxes
Servers		If not on wheels, then should be palleted Pallet load to be shrink-wrapped Each pallet labeled with HP Return PO# and Lease Schedule # Do not stack Protect each server with bubble-wrap and cardboard Cables, etc. packed in separate boxes Units must not overhang the pallet Rack mounted servers may be removed from the rack, individually bubble-wrapped and then shrink-wrapped together. Or, you may keep the servers in the rack and bind in with shrink-wrap. The entire rack should also be shrink-wrapped.

Small Individual Returns

• Small quantities from one or many locations
• Packed in individual/single boxes will protective fill material
• Proper label must be on each individual box
• Capable of being transported via courier shipment (e.g.: UPS)
• Styrofoam peanuts are not adequate to provide required fill protection – please use foam inserts

Item	Feature	Instruction
Monitors	14” or 15”	3” of foam required on all sides of the monitor, packed in a box Sufficient fill to prevent movement in box Label box with HP Return PO # & Lease Schedule #
Monitors	17” through 21"	Quantities in excess of 4 items must be shipped on a pallet 3” of foam required on all sides of monitor packed in a box Label box with HP Return PO# & Lease Schedule #
Desktop PC’s	NW Equipment (Routers, Hubs)	3” of foam required on all sides of monitor packed in a box Label box with HP Return PO# & Lease Schedule #
Notebook PC’s		Each piece wrapped in large bubble bubble-wrap Each notebook will be individually packed in a box reasonably fit to the unit Label box with HP Return PO# & Lease Schedule #
Laser printers		Each printer individually bubble-wrapped in a separate box; do not ship printers with toner installed Paper trays, etc. should be packed in separate boxes Sufficient fill to prevent movement in box Label box with HP Return PO# & Lease Schedule #